Upcoming 5 days ITIL 4 Foundation Training: March - May 2026, Nairobi, Naivasha and Mombasa

Course Background

ITIL Foundations certification course provides trainees with general overview of the IT Service Management (ITSM) Lifecycle, including : general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

 Course Modules

• Introduction to  ITIL  4 Foundation
• Key Concepts of Service Management
• Four Dimensions of Service Management
• Guiding Principles
• The Service Value Chain (SVC)
• Key Practices
• Continual Improvement Model
• ITIL in Practice

Training Dates & Schedule Details

16th – 20th March 2026,Sweet Lake Hotel – Naivasha
23rd – 27th March 2026, Plaza Beach Hotel – Mombasa
13th – 17th April 2026, After 40 Hotel – Nairobi
20th – 24th April 2026, Sweet Lake Hotel – Naivasha
27th – 1st May 2026, Plaza Beach Hotel – Mombasa

How to Apply :  Click here to apply 

Email: [email protected]

WhatsApp/Call us on: +254733378670 /+254754977465