Upcoming 5 days ITIL 4 Foundation Training - January - February 2026, Nairobi, Naivasha and Mombasa

Course Background

ITIL Foundations certification course provides trainees with general overview of the IT Service Management (ITSM) Lifecycle, including : general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

 Course Modules

• Introduction to  ITIL  4 Foundation
• Key Concepts of Service Management
• Four Dimensions of Service Management
• Guiding Principles
• The Service Value Chain (SVC)
• Key Practices
• Continual Improvement Model
• ITIL in Practice

Training Dates & Schedule Details

12th – 16th January 2026, Clarion  Hotel – Nairobi

19th – 23rd January 2026, Sweet Lake Hotel – Naivasha

26th – 30th January 2026, Plaza Beach Hotel – Mombasa

9th – 13th February 2026, Clarion  Hotel – Nairobi

16th – 20th February 2026, Sweet Lake Hotel – Naivasha

23rd – 27th February 2026, Plaza Beach Hotel – Mombasa​​

How to Apply :  Click here to apply 

Email: [email protected]

WhatsApp/Call us on: +254733378670 /+254754977465